Shipping and Handling Charges
Shipping and handling charges, include order processing, packaging, handling and shipping.
Regular service: 7 - 10 business days
Please note the delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of mountainavenue.com. For example, interruptions of our transportation systems or the services provided by our carriers, your bank or credit card.
Standard delivery in the continental USA only.
Sorry, we do not ship outside of the continental United States, Canada or internationally.
Please use the chart below to estimate the UPS ground shipping charge for your order.
| For orders of: |
Add: |
| Up to $25 |
$6.95 |
| $25.01 to $49.99 |
$7.95 |
| $50.00 to $74.99 |
$9.95 |
| $75.00 to $99.00 |
$11.95 |
| $100.00 to $124.99 |
$13.95 |
| $125.00 to $149.99 |
$15.95 |
| $150.00 to $199.99 |
$19.95 |
| $200.00 to $299.99 |
$22.95 |
| $300.00 to $399.99 |
$27.95 |
| $400 or more |
$28.95 |
Shipping to PO boxes can only be sent via USPS priority mail. Expedited orders cannot be sent to PO Boxes.
Overnight Delivery
We offer priority overnight delivery. For this option please call our Customer Service at
1-888-875-5507
Return Policy
All Mountain Avenue products are guaranteed to arrive intact, and ready to enjoy. Please note that each gift is unique and colors may vary. Please expect to see a variance in sizes, texture and color in all hand made pieces.
If for any reason you are not completely satisfied with your product(s) you may return it within 30 days of purchase.
Please indicate your reason for returning the item(s) on the packaging slip you received with your purchase. The purchase price of the merchandise will be credited back to your original method of payment. For exchanges, return shipping fees will be assessed.
Address for returns:
Mountain Avenue
Returns Department
100 East County Road 30
Fort Collins, CO 80525
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